Here are our
Top 5 FAQ.

If you have additional questions that are not covered under our Top Five FAQs, please do not hesitate to contact us.

I received a letter from Finsolutia informing me that you manage my account.

Your loan was sold to the current creditor and accordingly to article 1528 of the Civil Code, the associated rights and obligations of the original creditor have been transferred to the new creditor. As of now, you will have a new range of payment options that were not available to you previously. Each individual case may vary, Finsolutia may be able to offer you various resolution options to help you restructure or pay off your debt.

How can I get a hold of my new Account Manager?

Finsolutia provides you direct access to our team where you can schedule a call and a preferred time of day to be contacted.

How can I find out what my total current debt is?

You may request this through your account manager.

How can I make a payment if I don't have a bank account? Are there other options?

Finsolutia has a wide range of payment options for you to choose from. Please refer to our Payment Methods information page.

I am having difficulty making my monthly payments, what types of options are available to me to in order to stay current?

It is our intention to provide you with a plan that helps you repay your debt. Each case will be analyzed and an appropriate solution will be provided.